iiservz/ Casetrack
Background verification
Get Started with SmartRecruiters Request iiservz/ Casetrack Integration
Overview
API integration is the process of connecting application and system using APIs (application programming interfaces) to enable data communication. You can use this platform to create integration of your platform with “Smart Recruiters”. Through API integration you can also minimize multiple form filling by new hire applicant for different processes like on boarding, background screening etc. We specialize in Background screening and using this API you can push information to partners for executing background screening efficiently, it will save time and minimize manual intervention. Using API, screening partner can pull information and supporting documents provided by the applicant for screening and push back verified reports in PDF post processing.
You can check on the process flow for more understanding and we will be glad to assist for any technical requirements.
Integration details
- 1. User triggers the [Partner name] assessment order from SmartRecruiters
a. User manually triggers the assessment order
b. User automatically triggers the assessment order by moving the candidate to the pre-configured step in the Hiring Process
2. Candidate receives the assessment invitation email
3. Candidate takes the assessment
4. Once completed, the results are posted back to the SmartRecruiters platform
Media
Features
End-to-End Background Verification Services:
1. Comprehensive Background Verification Services
- Employment Verification: Confirms employment history, including job titles, roles, and reasons for leaving.
- Education Verification: Validates academic credentials such as degrees, certificates, and dates of attendance.
- Criminal Record Checks: Conducts background checks for any criminal history at local, state, and national levels.
- Address Verification: Confirms residential addresses to ensure identity and address history.
- Identity Verification: Verifies government-issued identification documents (e.g., Passport, Aadhar, Social Security).
- Reference Checks: Contacts references provided by the candidate to confirm their professional abilities.
- Global Screening: Offers international verification services for candidates from different countries.
- We offer more than 50+ types of background verification checks & based on client-specific requirements.
2. Real-Time Tracking and Status Updates
- Provides real-time updates on the status of each verification check.
- Dashboard to monitor pending, ongoing, and completed verifications.
- Instant notifications for completed reports or when additional documentation is required.
3. Customizable and Tailored Verification Solutions
- Offers customizable verification packages based on client needs (e.g., basic checks vs. advanced checks).
- Industry-specific background checks, such as healthcare, finance, IT, or government sector-specific verifications.
4. Automated Workflow Management
- Automated document collection and data gathering from candidates or employees.
- Integrated reminder and alert system to follow up on incomplete or missing documents.
- Workflow tools that enable companies to manage large volumes of checks seamlessly.
5. Detailed and Comprehensive Reporting
- Provides detailed reports for each background check, including pass/fail statuses and explanations for any red flags.
- Downloadable reports in various formats (PDF,word, CSV, etc.).
- Summary dashboards for quick insights on candidates.
6. Secure and Compliant Data Handling
- Ensures data privacy and security compliance with global regulations like GDPR, HIPAA, ISO standards, etc.
- End-to-end encryption for all documents and personal data shared on the portal.
- Multi-factor authentication (MFA) for added login security.
7. API and System Integrations
- API integrations with HR systems, Applicant Tracking Systems (ATS), and other corporate software.
- Seamless integration of background checks into the hiring and onboarding process without manual intervention.
8. Multi-Language and Multi-Region Support
- Language options for global organizations to support cross-border hiring.
- Access to local and international databases for a global workforce.
9. Automated Email and SMS Notifications
- Sends automated notifications to HR teams and candidates about updates, results, or any missing documents.
- Candidates are notified of actions required (e.g., additional document submission).
10. Analytics and Insights
- Provides insights and analytics on candidate backgrounds, trends, and risk factors.
- Allows companies to measure the effectiveness of their hiring and verification processes.
11. Candidate-Friendly Interface
- User-friendly portal for candidates to upload documents and check the status of their verification.
- Mobile-friendly access, allowing candidates to submit their documents or check statuses on-the-go.
12. Dedicated Account Management and Support
- Offers a dedicated account manager for premium services.
- 24/7 customer support via phone, email, or live chat to assist clients or candidates.
- Support for dispute resolution if discrepancies arise in the verification process.
13. Industry-Specific Compliance
- Adheres to the specific legal and regulatory compliance requirements of industries such as finance, healthcare, and IT.
- Specialized checks like drug testing, credit checks, and financial history for specific roles (e.g., banking or government positions).
14. Scalability
- Capable of handling verifications for organizations of any size, from startups to large enterprises.
- Solutions for scaling background checks as companies expand.
15. Candidate Data Repository
- Maintains a secure repository of candidate information for future verification checks, reducing turnaround time for repeat verifications.
16. Fraud Prevention Mechanisms
- Tools for identifying forged documents or false information submitted by candidates.
- Cross-checks with government databases and other trusted sources to prevent fraud.
Resources
FAQ
The BGV (Background Verification) portal is an online platform that allows companies to manage and track the background verification process of employees or candidates. It helps streamline the submission, verification, and review of personal, employment, and education data.
- Pending: The verification process hasn’t started yet.
- In Progress: Verification is ongoing.
- Verified: The information has been successfully verified.
- Rejected: The provided information did not pass the verification check.
- On Hold: Additional information is needed from the candidate or employer
The portal uses unique password protected and security protocols to ensure that your data is safe. We are compliant with industry standards such as GDPR and ISO for data privacy and security.
For technical issues or support inquiries:
- Email us at it@iiservz.com
- Call our customer support team at [].
